We manage community schemes, including sectional title, full title, and other forms of community / body corporate developments.

We operate primarily in Gauteng, Cape Town & KwaZulu-Natal but please contact us to confirm whether we can work in your specific area.

• We take a hands-on, personal approach, working closely with trustees, directors, scheme executives, and residents.
• We focus on cost reduction, value addition, and improving lifestyles within communities.
• Our online portal offers owners and committee members real-time access to financials, statements and documents.

We bring over a decade of experience and have built trust across many schemes.

While specifics may vary by contract, typical services include:

• Financial management (levy collection, budgeting, financial statements)
• Administrative & secretarial support
• Maintenance oversight and vendor coordination
• Compliance, risk management, insurance coordination
• Resident communication and liaison
• Facilitating trustee / board meetings and reporting

• Owners can access statements and documents relevant to their unit and the scheme as a whole.

• Committee / trustees / directors receive additional privileges, such as real-time financial information for the entire scheme.
• The portal is secure and role-based.

You can use the “Request a Quote” feature on our website. Provide information about your scheme (size, location, number of units, current challenges, etc.), and we’ll follow up with a tailored proposal.

Solver Property Services was established in 2005. Over the years we have grown significantly, managing hundreds of community schemes and serving 20,000+ unit owners.

Yes - we co-ordinate insurance for the scheme. We help ensure that appropriate cover is in place and assist with claims management and compliance with relevant insurance requirements.

We see trustees / directors / scheme executives as partners. We assist them with reporting, decision support, meeting facilitation and relieving administrative burden so that they can focus on governance and strategy.

• We provide regular financial reporting and statements.
• Trustees / directors have access to real-time financial data via the portal.
• All maintenance, procurement, and contracts are documented and open for review.
• We employ professional, trained staff with integrity as a foundational principle.

When an issue arises (e.g. plumbing, structural, landscaping), we assess the problem, obtain quotes / tenders if needed, supervise the work, and monitor quality and cost. Scheme finances are kept in view to ensure fiscal responsibility.

We manage the invoicing and collection of levies. In cases of arrears, we follow legal and procedural steps (as allowed under scheme rules and national legislation) to recover funds while balancing relations with owners. Reach out to us where we can give real examples of success stories.

On our website you’ll find a Documents / Online Forms section, where owners, trustees and administrators can access required templates, records, applications, etc.

Yes - you may initiate a transition. We’ll guide you through a handover process, review scheme status, assess any outstanding issues, and propose a schedule for integrating our management system.

Our fees depend on the size, complexity, location, and scope of services for the particular scheme. When you request a quote, we’ll present a detailed fee structure.

Trustees are responsible for acting in the best interests of the scheme, making governance decisions, managing finances, ensuring legal compliance, and maintaining common property. Their duties are guided by legislation, scheme rules, and fiduciary responsibilities. If you need guidance on trustee responsibilities, our team would be happy to assist.

The body corporate or HOA is the governing entity (different in laws and rules) responsible for decisions affecting the community, while the managing agent assists with implementing those decisions and handling day-to-day administration, finances, maintenance, and compliance. A good managing agent works closely with trustees or directors to support effective scheme management.

A professional managing agent helps schemes comply with applicable legislation, governance requirements, meetings, financial obligations, and administrative processes. At Solver, we aim to help trustees navigate these responsibilities with confidence and practical support.

A reserve fund is money set aside for future maintenance and unexpected major expenses, helping schemes remain financially stable over the long term. Proper reserve planning can reduce the likelihood of special levies and financial strain on owners.

Disputes should first be addressed through communication and governance processes within the scheme. If unresolved, there may be formal avenues available, including dispute resolution processes. Feel free to contact us if you need guidance on navigating a dispute constructively.

Levies are generally calculated based on the scheme’s budget and each section’s participation quota or other approved allocation methods. They are used to fund operating costs, maintenance, insurance, and reserve funds.

Unpaid levies can place financial pressure on the entire community and may lead to collection processes, interest, legal action, or restricted access to certain services where applicable. Early intervention and proactive collection processes are often key to successful recovery.

Good budgeting, proactive levy collection, reserve planning, cost control, and preventative maintenance all contribute to stronger financial health. Working with an experienced managing agent can also assist trustees in making informed financial decisions.

Scheme finances are typically managed through budgeting, levy collection, supplier payments, reconciliations, and regular financial reporting to trustees. Transparency and accurate reporting are essential for sound governance and informed decision-making.

Maintenance projects are generally identified, quoted, evaluated, and approved in accordance with the scheme’s governance processes and budget. A managing agent can assist by coordinating quotations, overseeing communication, and supporting project administration.

Maintenance refers to preventative upkeep, repairs address damage or faults, and improvements usually involve upgrades or changes beyond restoration. Because responsibility and approval requirements may differ, it is best to seek guidance where uncertainty exists.

Urgent maintenance matters are prioritised to help protect people, property, and the scheme’s assets. Depending on the nature of the emergency, contractors or service providers may be engaged as quickly as possible to address the issue.

We assist schemes with proactive planning, budgeting, contractor coordination, and practical maintenance oversight to help reduce unexpected costs and preserve asset value. Our goal is to support sustainable, well-managed communities.

Look for experience (20+ years in Solver’s case), transparency, strong communication, financial expertise, governance knowledge, and reliable systems. The right managing agent should feel like a trusted partner in protecting and enhancing your community.

Changing managing agents is often simpler than many trustees expect when properly managed. The process and timing can vary depending on the scheme, but our team can guide you through a smooth transition and assist every step of the way.

Sectional title property management involves the day-to-day administration, financial management, maintenance coordination, and governance support of a community scheme. A managing agent assists trustees in helping the scheme operate efficiently and remain compliant.

A managing agent supports the body corporate by assisting with administration, finances, levy collection, maintenance coordination, meetings, compliance, and communication. The goal is to help trustees manage the scheme effectively and protect the interests of the community.

There is no fixed rule, but trustees should meet as often as necessary to effectively govern the scheme and address operational matters. The frequency often depends on the size, complexity, and needs of the community.

An Annual General Meeting (AGM) typically deals with budgets, financial statements, trustee appointments, and key scheme matters, while a Special General Meeting (SGM) is held to address specific issues requiring owner approval. Proper preparation and communication help ensure productive meetings.

A body corporate is generally required to maintain building insurance and should also consider cover for public liability, fidelity, and other risks relevant to the scheme. Insurance needs can vary, so it is advisable to seek professional guidance for adequate protection.

Community Schemes Ombud Service (CSOS) is a dispute resolution body that assists with governance and community scheme-related disputes. It may be used when internal efforts to resolve matters have been unsuccessful.

Trustees can make many day-to-day and governance decisions within their authority, but certain matters require owner approval at a general meeting. This depends on the nature of the decision and applicable legal or governance requirements.

Exclusive use areas are parts of the common property allocated for the use of a specific owner, such as a parking bay, garden, or storeroom. Responsibility for maintenance may differ depending on the scheme rules and how the right was created.

Responsibility depends on whether the issue relates to a section, exclusive use area, or common property. Because this can sometimes be complex, it is important to review the scheme rules and relevant responsibilities and engage with the managing agent for more information.

Many disputes can be resolved through constructive communication, governance processes, and practical engagement within the scheme. Where matters remain unresolved, formal dispute resolution mechanisms may be available. If you are unsure of the best approach, feel free to contact our team for guidance.